Thursday, February 28, 2019

Suite CRM Artificial Intelligence and Use in Business Development

CRM Artificial Intelligence is simply making a crm-controlled robot which think intelligently. 
This robot is nothing but some programs or software.

Idea behind CRM artificial intelligence or AI is to study how human brain thinks, and how humans learn, 
decide, and work inside the CRM, and then one the basis of this study, developing
 SugarCRM Office 365 Integrations software and systems.


The main goal of CRM AI is to add some intelligent features which have intelligent behavior,
 learn, demonstrate, explain, and advice to CRM users. Apart from this make  
Sugarcrm Development system which can understand, think, learn and behave like humans.

It has been started in 2018 widely and as growing it looks 2019 would be year of CRM AI.
Apart from CRM if we look around us today’s artificial intelligence is mostly visible many where in various products like 
Apple’s Siri, Amazon’s Alexa, Google’s and many more. Like this we can say that 2019 would be year of artificial intelligence.

If we talk about business then today’s an employee who use a SuiteCRM Development system in 
company is not only like to access just basic contact information of a sales lead, but also all his/her social media profiles, 
job history, and detailed statistics about every interaction that lead has had with his or her company.

There are lot of information which need to process and sales person look all of those and make an intelligent
 decision for best utilization of the data. This can be very tough. Analysis on the data can be another expectation 
from Sales persons. This is where AI comes and CRM gives some useful things e.g.
  • Prediction on leads
  • Lead Analysis
  • Forecasting
  • Recommendation
Like this with the help of AI, now a salesperson can make informed decision based on analysis of 
CRM and suggestions and recommendation without spend lot of time in study about lead.
Some of the popular names in CRM e.g. Salesforce, Sugarcrm Developer, Zoho, Microsoft provide AI in their platforms.